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New purchasing guide

Posted by Daydream(ip:)

Date 2020-07-28 11:23:30

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At the new Daydream shopping mall, most of the products except some limited editions will be sold as preorder basis.


1. Sales notice

2-3 weeks prior to the order schedule, the notice article will be posted to announce the product list.



2. Order taking and the estimated shipping date notice

Estimated shipping schedule will be informed based on the general manufacturing period.


Shipping schedule will be vary depending on the type of products and the selected options.



3. Application for withdrawal of orders

After the expected delivery date informed, order can be withdrew without a penalty within the specified date.


You can also cancel the order by 14 days prior to the scheduled date of shipment, even if the application period for withdrawal of the order has passed. But in that case, there may be disadvantages in participating in the next preorder.



4. Preparing and delivering orders

If the product is not delivered by the expected delivery date, the shipping delay compensation points will be given according to the number of days of delay.In some cases, delivery may be made before the expected date, and the expected shipping date is based on the date of submission date to the post office, not the date of the arrival.



Further details will be provided through the particular notice articles and the product pages.



Thank you.




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